Terms of Service
1. Acceptance of Terms
By accessing or using the Stoleno™ mobile application or website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.
2. Description of Service
Stoleno™ provides a platform for users to report, search, and share information about stolen, lost, and found items. Stoleno™ is not a law enforcement agency and does not guarantee the recovery of any items.
Content Rights and User-Generated Content
Stoleno™ allows users to submit, share, and access content, including but not limited to text, images, descriptions, locations, and other information (“Content”). By using the app, you agree to the following:
1. Ownership of Content
You retain ownership of any Content you submit to Stoleno™. However, by submitting Content, you confirm that:
- You own the Content, or
- You have all necessary rights, permissions, or legal authorization to use and share it
You are solely responsible for the Content you upload, publish, or share through the app.
2. License Granted to Stoleno™
By submitting Content, you grant Stoleno™ a worldwide, non-exclusive, royalty-free, sublicensable license to:
- Use, display, reproduce, modify, adapt, and distribute your Content
- Share your Content within the app and across related platforms
- Promote and improve the service
This license is granted for the purpose of operating, promoting, and improving Stoleno™ and remains in effect while the Content is available on the platform.
3. Prohibited Content
You agree not to upload or share Content that:
- Violates any intellectual property rights (copyright, trademarks, etc.)
- Contains false, misleading, or fraudulent information
- Includes personal data of others without consent
- Is abusive, threatening, or unlawful
- Promotes scams or illegal activities
- Content that is hateful, discriminatory, sexually explicit, harassing, threatening, violent, exploitative, fraudulent, defamatory, or otherwise objectionable.
Stoleno™ reserves the right to remove any Content that violates these rules.
4. Third-Party Content
Stoleno™ may display or reference Content originating from third parties, including publicly available or community-submitted information.
We do not claim ownership of third-party Content and make no guarantees regarding its accuracy or legality. Users are responsible for ensuring they have rights to any third-party Content they submit.
5. Content Moderation
Stoleno™ uses a combination of automated systems, user reports, and manual review to moderate Content and abusive behavior. We reserve the right to review, restrict, or remove Content that violates these Terms or our Community Guidelines, and to suspend or terminate accounts responsible for prohibited or abusive behavior.
Users may block other users they consider abusive or inappropriate. Blocking immediately prevents the blocking user from seeing Content from the blocked user and notifies Stoleno™ of the incident for moderation review.
6. Reporting and Removal
Users may report objectionable Content or abusive users through the reporting tools available within the app. Users may also block abusive users using the app's blocking functionality.
Reports of objectionable Content and abusive behavior are reviewed by Stoleno™. We aim to act on such reports within 24 hours, including removing Content and suspending or terminating users when we determine that they have violated these Terms or our Community Guidelines.
Users may also contact Stoleno™ through our published support channels to report safety or content concerns.
7. No Guarantee of Accuracy
Stoleno™ does not guarantee the accuracy, completeness, or reliability of any Content. Information is provided by users and third parties and should be independently verified when necessary.
8. Limitation of Responsibility
Stoleno™ acts as a platform for sharing information and does not:
- Verify ownership of reported items in all cases
- Guarantee recovery of stolen or lost items
- Act as a law enforcement authority
Users are responsible for how they use the information provided.
3. User Responsibilities
Users are responsible for the accuracy of the information they provide. You agree not to:
- Post false or misleading information.
- Harass, threaten, or abuse other users.
- Use the service for any illegal purpose.
- Confront suspects or put yourself at risk based on information from Stoleno™.
4. Disclaimer of Warranties
The service is provided "as is" and "as available" without any warranties of any kind. We do not guarantee that reports are verified or that the information provided by users is accurate.
5. Limitation of Liability
Stoleno™ shall not be liable for any damages arising from your use of the service or reliance on any information provided through the platform.
6. Contact Us
For questions regarding these Terms, contact support@stoleno.com.